Frequently Asked Questions.
Can I sale my product outside my province or outside Canada ?
Yes, sellers can decide if they wants to sale in or outside their province, in all Canada or Internationally.
Seller can mention that in each of his sale product and set up the shipping cost (for local, national or international shipping).
PS : Sellers and buyers locate outside Canada can sale, buy products that they want.
Example : US sellers and buyers can publish products, buy and sale on Contactdeals.ca.
JUST VERIFY IF THE SELLER CAN SHIP THE PRODUCT TO YOUR COUNTRY
I live outside Canada, in USA, it s possible for me to publish and sale in Canada or USA ?
Yes, when you register in Contactdeals.ca, you need to mention your address just write where you store or your product are locate and write if you sale locally or internationally and mention if you offer free shipping or not.
Buyer can contact seller ?
Yes, at the right of the product picture buyer can just click in the button CONTACT SELLER and send message at the seller.
Who pays the shipping cost ?
Each seller has the options to offer free shipping or add shipping cost
for each selling products
How much are the fees in ContactDeals.ca ?
The fees are :
SELLERS PAY 2.50% FOR EACH SUCCESS SALE
NO SALE=NO FEES TO PAY
BUYERS PAY 0% or 0$ FOR EACH PURCHASE
The fee (2.50%) are only pay by the seller
Listing fee 0% or 0$
You can publish minimum 1 product to 1, 10 , 200 there is no maximum limit.
JUST ONLY 2.50% FOR EACH SUCCESS SALE
Why the fees are low ?
It s because ContactDeal.ca wants to offer at the sellers, the possibility to reach a large number of buyers in Canada and outside Canada, without surcharge sellers with high % and $ fees.
With that, we hope that sellers will offers products at the good prices and WE ASK AT ALL THE SELLERS TO TRY TO OFFERS GOOD PRODUCTS, GOOD SERVICES AND GOOD PRICES.
How ContactDeals.ca makes money with these low fees ?
ContactDeals.ca make money with the 2.50% fees and and with some ads banners (publicity).
All the fees are use for the website maintenances and advertissing and also for the salaries.
ContactDeals.ca is 100% Canadian marketplace company ?
Yes ContactDeals.ca it s a Canadian based marketplace for all the Canadians (French and English) and international buyers and sellers, in all the world, in all the big and small cities.
Contact Deals in french and english it s the same significations
Un contact, a contact, un deals, a deals.
Contact represent the marketplace with the seller group and Deals all the deals offer by the sellers in the marketplace for the buyers.
Can you tell me the different shipping companies for Canada ?
We can suggest others alternatives to Post Canada :
–Canpar / Dhl /Lomissexpress / Shiptime Costco / ICS Courier / Fedex / Greyhound carrier / Purolator /
Chit Chats Express / Kinek / Flagship / Dykpost / Eshipper
We will often refresh the list.
How can i have a refund if I don t receive my product, if my products are not good or different that what I see in the picture ?
For the refund, we invite each buyer to speak first with the seller to find a solution.
If the solution are not find between the 2 parties, buyer can directly contact Paypal and ask for a refund (open a dispute within 180 Days of the date you sent the payment)
PS : IT S MORE IMPORTANT THAT EACH BUYER KEEP THE PAYPAL TRANSACTION NUMBER RECEIVED BY PAYPAL AND ALL THE OTHERS INFORMATION RELATIVE AT THE PRODUCT THAT YOU BUY.
PS: AFTER EACH SALE, YOU WILL RECEIVE BY MAIL A PAYPAL CONFIRMATION AND THE ID NUMBER TRANSACTION.THAT INFORMATION ALSO CAN BE VISIBLE AT YOUR PAYPAL ACCOUNT ONLINE.
FOR OPEN AND MORE INFORMATION ABOUT PAYPAL PLEASE CONTACT www.paypal.com/ca
Contactdeals.ca will refund the 2.50% fees at the seller after confirmation by paypal that it has refunded the buyer.
Seller can also send Us the Paypal confirmation number and details for the refund to process also quickly.
Which payment do you accept ?
For this moment Buyers and Sellers can only use PAYPAL.